6 Steps to Renew Your NDIS Registration
- Submit a Renewal Application
You must sign into the NDIS portal and navigate to ‘My Registration’ to begin the process of renewing your registration as an NDIS provider. Then, up to 6 months before your renewal date, you must submit a renewal application that includes your provider information and a Self-Assessment.
- Update your Scope of Audit
Your registration criteria are outlined in a new Initial Scope of Audit document that you will get after submitting your application. This document must be sent to SAI Global in order for them to evaluate if you need a “verification” or “certification” audit and how long it should last.
- Update your Audit Plan
To reflect any changes to your registration, SAI Global will review your Initial Scope of Audit document and revise your audit plan. If the number of sites, participants, or new registration groups/modules increases, your audit plan may need to be adjusted.
- Complete your Stage 1 Audit
Prior to the Re-Certification Audit, a Stage 1 Audit is required by the NDIS Commission which is a document review audit.
- Complete your Recertification Audit
Identified non-conformances from your most recent audit will also be reviewed during the recertification audit to guarantee continued progress. This will assess the effectiveness of your service as a whole and its continued suitability for fulfilling the requirements of NDIS provider registration; demonstrated dedication to upholding and improving the service in order to improve overall performance; and effectiveness of the service with respect to achieving the goals of the certified NDIS provider and the intended outcomes of its service to participants.
- Review of your Application
Your Recertification Audit will be successfully completed, and SAI Global will then submit a recommendation to the Commission. A certificate of registration will be given to those who are accepted.
Registration requirements, process and timeline
You must finish the online application process in order to request that your registration be renewed. To begin, sign in to the NDIS Commission portal and select the ‘My Registration’ page. You can use the Renewal Quick Reference Guide as a helpful tool to assist you with the procedure.
Steps
- Start a new application on the Application Portal
- Select an approved quality auditor
- Undergo an audit
- The NDIS Commission assesses your application and makes a decision
- Receive your application outcome
Understanding Your NDIS Plan Type
Not all NDIS plans are the same. Depending on how you manage your funds, your renewal process may look different:
NDIA-Managed: The government pays providers directly. You can only use registered NDIS providers.
Plan-Managed: A registered Plan Manager helps handle your funds, giving you more flexibility with providers.
Self-Managed: You manage your own budget and can hire both registered and non-registered providers.
Knowing your plan type ensures you make the right funding decisions when renewing your plan.
What Happens If You Don’t Renew on Time?
If your plan is about to expire and you haven’t gone through the renewal process, don’t panic! The NDIA may:
Roll over your plan temporarily – If a review hasn’t been completed, your current plan might be extended to ensure you still receive supports.
Provide a new plan based on your past spending – If no major changes are noted, the NDIA might issue a plan similar to your previous one.
Pause new funding decisions – If you haven’t reviewed your plan in time, any changes you need might be delayed.
🔹 Tip: Start the process at least 2-3 months before your plan expires to avoid last-minute issues.
Common Mistakes to Avoid in NDIS Plan Renewal
Many participants make small mistakes that can impact their funding. Here’s what to watch out for:
🚫 Not keeping records – Always save invoices, receipts, and provider reports.
🚫 Forgetting to update your goals – Your funding is tied to your goals, so make sure they reflect your current needs.
🚫 Assuming your plan will stay the same – The NDIA reviews all requests carefully, so be prepared to justify any changes.
What If You’re Not Happy with Your New Plan?
Not happy with the funding decisions? You have options!
- Request a review – You can ask the NDIA to review your plan within 90 days of receiving it.
- Go to the Administrative Appeals Tribunal (AAT) – If you still disagree with the review outcome, you can escalate it.
- Seek advocacy support – Disability advocates can help you challenge unfair decisions.
💡 Fact: About 20% of NDIS participants request a review of their plan because they believe they haven’t received the right level of support.
Need Help with Your NDIS Plan Renewal?
If the renewal process seems overwhelming, you’re not alone! Here’s who can help:
- NDIS Plan Managers – Assist in budgeting and financial tracking.
- Support Coordinators – Help you connect with services and prepare for your review meeting.
NDIA Local Area Coordinators (LACs) – Provide guidance on the renewal process.
After completing all the above steps, NDIS plan management Melbourne will get in touch with you to let you know whether or not your application was approved, along with any supporting information. Some applications take longer to process than others. The timeline depends on a number of factors, including your organization’s size and scope, as well as the complexity and breadth of the support and services you offer.
