During your NDIS journey, there are many support services that can help you get the most out of the NDIS and ensure you can reach your goals. However, it can get a little confusing as to which services you should be working with and what each of them does!
Here is a breakdown of some of the critical services that may help you navigate through the NDIS.
A Local Area Coordinator (LAC)
Common ways a LAC may also help you:
– linking you to your provider of choice
– is the central community hub for access to community services
– providing information on training opportunities for people with disabilities
– assisting you with accessing the NDIS online system if needed (to get your plan accepted)
– acting as a liaison between you and your personal care providers where required
– providing information on how to access specialist services
– reviewing your plan if need be (for you)
– helping you find services in the community such as transportation, interpreters, and individual skill development
– providing you with any other information you may need about your NDIS journey
An NDIA Planner works directly for the NDIA and will be responsible for approving plans for participants. They will work with your LAC to ensure that your goals and plan details are adhering to NDIA procedures. Whilst they’ll also assess which supports and funding options will be available under the current legislations and regulations.
Early Childhood Early Intervention (ECEI)
A Support Coordinator is a private business that someone might employ to help them better understand their plan and what services are available to them. Think of a support coordinator as a bit of a coach. They will work with you to get the most out of yourself, your plan and the funding available to you.
What sets a support coordinator apart from a LAC is that they work directly for you, the participant.
Some of the things they help people with are:
– Setting goals and tracking progress
– Helping set up each needed service
– Itinerary planning for travel to attend as many as possible of the activities you wish to attend
– Retaining your medical files and paperwork that might be filed away
– increasing quality of daily life
– Helping track your medications and ensure you are taking them as prescribed.
– Helping you understand why you have been declined access to some of the services you are entitled to under the plan.
– Helping you understand the benefits and where they apply to you
– Helping you understand that some plans have limits, and these limits may be unfair.
– Delivering reports to the NDIS
– Help with increasing community participation
A support coordinator will work with you to help you better understand your plan and get the most out of the services provided through the NDIS.
If your support coordinator is your coach, your plan manager is your accountant. A plan manager manages all your plan funds and works with you to ensure all the services are paid for and within budget.
Some of the things a plan manager</b might do include:
– Meet with you and your support coordinator to gather information and discuss your plan.
– Work with you to monitor your compliance with the plan and assess the plan’s effectiveness.
– Work with and assist your support coordinator in ensuring you are getting the service you require.
– Delivering payment to the providers directly out of your plan budget
– Retaining important financial papers
– Maintaining accurate records of funding, services and disbursements.
– Take the pressure off of economic life
– Will negotiate with confidence to get the best arrangements from providers
The great benefit of having a plan manager is that you don’t have to worry about meeting funding regulations, and it gives you more options when choosing the right providers for you.