Your trusted partner for plan management services in Australia
As a participant of the NDIS, you deserve a plan manager whom you can count on. My Care Plan Manager is a trusted, reliable and responsible financial intermediary providing a thorough plan management service to participants around Australia. As an imperative ‘middleman’ between a participant, the NDIA and service providers, we make sure you are empowered to make the most out of your funded support.
You deserve to have complete choice and control. When you partner with us, you can select your support and choose service providers you like. We are an NDIS registered plan manager that takes pride in listening, understanding, and caring about your needs and aspirations. It is our priority to support you in any way we can.
Furthermore, we believe that people from linguistically and culturally diverse backgrounds may hesitate to seek support due to language barriers. Therefore, our team will allocate a dedicated plan manager who can speak your language, understand you and respect your beliefs.
Our dedicated, qualified, experienced and knowledgeable plan managers work tirelessly to live and breathe your everyday needs. We know that sometimes dealing with the NDIS may be time-consuming and a challenging process. The stress that comes with the complex processes and tedious paperwork should not be your concern; leave it with us.
My Care Plan Manager is here to simplify your life
With over 10 years of experience in accounting and finance, we understand the best way to ensure our participants get the most out of their funds. Through our process, you will always get what you deserve. We are here to assist differently abled people every day from all over Australia.
We will assist in the following ways:
- Receiving, processing and paying invoices on your behalf.
- Claiming money from the NDIS portal.
- Validate and review invoices in accordance with the NDIS price guide.
- Paying invoices on your behalf.
- Assisting you in invoice related queries.
- Keeping track of your funds.
- Providing monthly overview of your spending against your budget.
We value you above everything else. This is our mission.
We have one primary aim. It is always to provide the best quality service experience for our participants. You are our number one priority, and we want to equip you with the power to make the best decisions. You will always retain full control and choice when you partner with us.
Furthermore, our commitment to investing in best practice technologies when relevant, enables us to improve your life. We provide our participants and their representatives with maximum accessibility through their fingertips.
Our Values
- Inclusion: We believe that every person deserves to have access to the best resources and should be supported every step of the way. This includes all ages, racial backgrounds, and cultural backgrounds.
- Empowerment: It is our driving force to provide each participant with the tools to lead an independent and fulfilling life. We do this by empowering our participants with choices.
- Respect: You matter to us. It is our primary value to accept somebody for who they are, even when they differ from us. We establish our relationships with our participants by building trust, safety and well-being.
- Acceptance: Regardless of where you are on your journey, our team is here to meet you there. Acceptance of where are participants are, where they have come from and where they would like to go are all necessary steppingstones on this journey.
Our Ethos:
- Accountable: From holding ourselves accountable through transparent processes, or keeping our participants accountable to themselves through regular communication, we are guided by the spirit of accountability as a pillar of our company.
- Responsive: Communication is key. That is why we are always contactable for our participants and are here to answer your queries. One of our pillars is responsive, and we always strive to get back to our participants promptly.
- Responsible: We recognise, interpret and act upon multiple principles and values according to the standards within this niche industry. We always act ethically and transparently through each process and as we manage each participant’s unique case file.
- Reliable: You can count on us to get the job done. We are your partner through this journey, and will stick by your side. Being reliable is one of our founding ethos and we take pride in being the team you can always turn to.
