What Makes an NDIS Plan Manager Truly Supportive?
If you are a participant leaving I n Queensland, it is important for you to get a truly supportive plan manager. Who is a plan manager? A plan manager is someone who helps people with disabilities take care of their NDIS funding. They support participants by paying their bills, keeping track of their money, and making sure that they have access to the right services at all times. It is important that participants know who a truly supportive plan manager is. A truly supportive plan manager is someone who really cares about helping you live your best life and would go the extra mile to achieve this.
Understanding the role of NDIS plan managers in Queensland
You may be familiar with the fact that plan managers are all about financial managers. But, a great plan manager doesn’t just look after your money, even is money management is a core part of their services. It is their job to really look after you. To be truly supportive, they should treat you like a person, not just a client or a file. To do this properly, they try to understand your goals, dreams, and needs. While they may never make decisions for you, it is their responsibility to support you and help you make the right ones.
The qualities of a truly supportive plan manager
You should know some of the most important qualities of the best-reviewed NDIS plan managers in QLD. This s how you know how to choose an option that is truly supportive of you as a participant. The qualities to look out for include:
They should be kind towards you:
When it comes to providing plan management services, kindness goes a long way. This is why a truly supportive plan manager should be friendly, respectful, and patient. They don’t tend to rush you or ignore your feelings. They will take the time to listen and understand you. This helps them understand how best to provide the right support services.
Being open-minded and ready to help you:
No two participants are the same. Each participant has unique needs and your plan manager should know that. A truly supportive plan manager should be open-minded, which means that they would never judge you or limit the choices you have.
They should prioritize managing your funds:
It is possible to get a plan manager that may not truly support you with effective fund management services. This is because sometimes budgets and NDIS rules can be really confusing. It is the role of a supportive plan manager to make everything super clear for you. They explain how your funds work, what you can spend on, and what to avoid — in a way that makes total sense.
Should be able to properly manage your many service providers:
As a participant, it is possible for you to have numerous support workers. But how do you find the right support workers and even manage them properly to make sure that you are getting the right services? A great plan manager helps you connect with the best people and makes sure that they are professional, kind, and qualified.
Should provide regular reports about your finances:
As a participant, it can be annoying if you never knew how much money you have left in your NDIS funds and yet you are spending as if you have unlimited finances. In this case, you will need a supportive plan manager that sends you regular updates about your NDIS funds. The reports should let you know how much money you have spent, how much is left, and what you can still use. If this is the case, it means that you will always be in control of your finances and will never lose any service provider as a result of inadequate NDIS funds.
Should always process your NDIS payments on time to prevent services disruption:
If you are familiar with NDIS services providers, they want their money to be paid on time. After all, this is why they are in the business in the first place. If they do not get their money as the right time, they could stop providing you with the services you need. A truly supportive plan manager understands this and will work tom always pay your invoices quickly, so that you continue to get these services without delay. Participants need professional services and a good plan manager should know how important your therapy sessions or support workers are. To support you, they would work fast at all times to make sure that everything keeps going smoothly.
Should always be the link between a participant and the NDIS:
There are some cases when navigating the NDIS can feel overwhelming, especially with all the paperwork and big words involved. This is why you will need a truly supportive plan manager. They fully understand the rules and processes of the NDIS. They will act as an intermediary between the NDIS and you. It is their responsibility to explain things clearly to you and speak to the NDIS on your behalf when needed.
They help you ask for changes, solve problems, or get approvals.
