Introduction
NDIS plan managers can be a godsend when it comes to managing your NDIS funds. They offer constant support, advising you on your budget and expenditures and handling all the financial and administrative tasks on your behalf. However, sometimes there can be NDIS support issues where your chosen plan manager is not the same efficient and skilled professional they were when you hired them. This is when you know that it is time to change NDIS plan managers.
Read on to discover the most common signs you need to switch NDIS plan managers.
Signs You Need to Change Your NDIS Plan Manager
An NDIS plan manager should keep an open communication channel with the participants to ensure they feel listened to and understand how everything works. They must also use simple language instead of a lot of technical jargon so that the participant understands their plan and scheme well. At the end of the day, an NDIS plan manager should communicate everything clearly and concisely, and if that doesn’t happen, you know it is time to switch to someone else.
One of the biggest reasons to hire an NDIS plan manager is their constant support throughout the process. This not only means help with payments and claims but also that you should be able to understand everything that’s going on with your plan. They should also be responsible and trustworthy and should operate with complete transparency.
As mentioned above, they must support you at all times, and that means taking the time to explain everything to you. If they simply want to handle everything on their own and seem unwilling to keep you in the loop, then you know it is time to move on to something else and someone better.
This point is an extension of the above-mentioned point. They must be willing to schedule regular meetings for plan review. If you feel that they are avoiding you or seem unwilling to meet in person or get on a call, it is better to find someone that meets your needs.
Finally, there is no excuse for sloppy paperwork. When it comes to submitting payments and claims, it is important to be thorough and meticulous. After all, that is why you hired them in the first place. You need a plan manager who knows the NDIS inside out and will do a good job with all the administrative and financial tasks without making mistakes. If the documentation is not in proper order, you should change your plan manager immediately.
Bottom Line
These are some of the most common signs that you need to make a change concerning your plan manager. Remember that having a good NDIS plan manager in sydney is of paramount importance because they can either make you feel empowered when it comes to your funding or completely clueless about what’s going on. If you are not satisfied with the services of your current NDIS plan manager, don’t hesitate to take that step. After all, this scheme is all about your welfare, and you must take the measures necessary to ensure just that.
